ComplaintsforJunior Construction Roofing & Siding
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On 2/25/21 we hired Junior Construction to repair our leaking roof. We paid them $4875.00 to replace our roof. They said new roof would come with a 5 year warranty. Every year since we have had to call them for leaks. Last year they told us they didn't know why it was leaking. On March 4th 2024 we called Junior Construction because we found 14 water spots on our bedroom ceiling, five spots in our spare bedroom and one in our bathroom. We've tried contacting them several times, left messages and no return calls. We are very concerned that if this issue isn't taken care of it will cause further damage to our roof. We feel at this point apparently they can't fix it. We want a refund so we can hire someone to fix it right.Customer response
04/01/2024
Dispute has been settled. Thank you for your assistance.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.