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          Jord has 1 locations, listed below.

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            • Jord

              1645 Headland Dr Fenton, MO 63026-2836

            Business ProfileJord

            Wholesale Watches

            Contact Information

            1645 Headland Dr

            Fenton, MO 63026-2836

            Visit Website
            (314) 892-7770

            Customer Reviews

            1.25/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            1645 Headland Dr, Fenton, MO 63026-2836
            BBB File Opened:
            6/13/2014
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/29/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            11/22/22 purchased a harper black marble and walnut watch 11/23/22 watch received 11/23/22 opened watch and saw a small shatter in the inside crystal 11/25/22 emailed them at **************** to request an exchange 11/23-11/25 called the company number *** *** **** numerous times but only email could be left. 11/28/22 requested a RMA to return watch 11/28/22 Automated response that a request for a watch repair had been received 11/28/22 email sent to *************** indicating that I wanted an exchange not a repair The automated email om 11/28 was the only response received This is a christmas gift and all I am asking is an exchange or refund.
            Read More
            Read 2 More Complaints

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kara S

            10/04/2023

            The first watch I got was great minus one s**** that kept falling out. I shipped it to them and they fixed it. Then skip to a couple years later I bought a watch and they said they shipped the watch and it made it but my shipping says it never even shipped. I never received my watch so they said they could refund but I never received the refund.

            Jord Response

            10/05/2023

            Good morning!We're incredibly sorry to hear about your poor experience. We would like to look into this more to figure out what happened and how we can resolve this issue. If you don't mind, could you email us at ********************************* with your order information? We had trouble locating the order with the information provided in the review. Thank you!
            Read 3 More Customer Reviews

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

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