ComplaintsforAdams Contracting, LLC
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Complaint Details
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Initial Complaint
05/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I hired him to redo my whole bathroom, my insurance company paid for it, $5,000. I didn**;t give it all to him at first. Then I gave him the rest because he said he needed it for materials. Nothing has been done since I had contacted him. I tried to get a hold of him and it goes to his voicemail. Now I have to pay out my pocket to get this done. I want to get my money back from him.Business response
06/03/2024
Thank you for notifying us about the customers complaint. I have personally reached out to ******************. I stopped by in April with my project manager to set up a time to finish the few items that remain on the punch list. At that time he declined and said it was no big deal and that he was having some other work done and would have that company complete these few items. After receiving your letter ,I called him on May 30th around 9 am and discussed setting up a time and he told me to call him in a couple of days. I called again on June 1 around 6:30 pm, got no answer and left a message. I called again on June 2 around 7 pm, he answered and said he was no going to let me in his house and was paying to have someone else complete the few items. The items are as follows:
Install a face plate over an outlet
Repair a drawer on the bathroom vanity, it's not closing all the way.
Replace a couple of pieces of vinyl plank flooring that were damaged by the client's ****** after they were installed.
Thank you.
;
Business response
06/03/2024
The phone number listed for me is incorrect. The correct number is ************. This has been my business number since 2003.Business response
06/04/2024
I have contacted him several times and been over to his house several times. I spent months over there, had to replace everything in that bathroom. I gave him a deal on it because he was an old friend. I replaced the floor because his roller broke it and cost me an extra $100 in material to replace it. The job was completed and I have before and after pictures on this job. I spent over $5,000 on this job. I answer all of my calls. I contacted him 3 times, called him back Monday morning and asked if he would be available the next day and he said absolutely not, he was not available and was told to not let me back in his home. We do everything by code. I was so busy and this is why I didn't go back over there.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.