Business Profilefor1 Source Heating and Cooling LLC

Earlier this year (June 2022) we were assigned 1Source as our technicians to address our cooling issues. 1Source was actually the 2nd company sent to us by our warranty company. They are absolutely phenomenal. 1. They did a full troubleshooting of our cooling system before replacing. We got a new A/C unit. When we still had issues with cooling, ***** (The owner & Technician), was able to assess that the issue was then the furnace. 2. ***** came back with a Partner (didn't catch his name) and they quickly installed a new furnace and return vents...all while educating me on different techniques and reasons for their need to be done. 3. Winter weather came, and we started having issues with thermostat not reaching target temp. We reached out to the warranty company and they sent us someone else. "Someone else" wanted to install a flue going outside the basement wall in order to get more "airflow/pressure" for the furnace via a code that the device was giving out. I called 1Source because I just knew 400 dollars for another hole in my house was not the answer. ***** showed up and immediately began do awesome troubleshooting. He agreed with the code but knew that the issue was more internal dealing water flow/air flow. He came up with a plan to install a piece that would allow the water to drain/condensate more ***********. This fix was only 45 extra bucks. 4. During the periods leading up to get the repairs done and settling dates/times Keisha and ***** were by far the most helpful, flexible and honest people to work with. My family truly appreciates the patience and professionality that 1Source gives to it's customers. 5. ***** I hope you see this, and you know that as happy I am to see you, I hope to not see you until its maintenance time!