ComplaintsforSTL Custom Design Build, LLC
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Complaint Details
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Initial Complaint
01/14/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I had hired this company to build a new screened deck. I brought all materials and had them delivered to my resident. **** ********* who is the owner of the company would request money weekly. When I made a payment on August 24,2021 of $1,359.63. He returned and picked up my extra materials without my permission and never returned to completed the deck. He came up with many excuses the worker were sick. He would have weekly excuses.Business response
02/02/2022
She reached out to me for me to build a deck. She added the screened porch on. The only thing we billed her for was what was done. We demolished the old deck and completed the new one. She violated the terms of the contract agreement. She paid me 2 weeks later than originally agreed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.