ComplaintsforCaleb's Construction And Handyman Service
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Complaint Details
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Initial Complaint
05/28/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
***** came to my residence to give me a bid on leveling the ground and setting up a pool. He quoted me $500 and said it would take a day or two to finish. On Aprl 23rd he arrived to complete the job. About an hour and a half later he said he would need to come back to install the solar heater once the pool was filled. I make the mistake of paying him and he never came back. I then found out while filling the pool with water that it was not level at all and that it would damage the pool if it wasn't fixed. I begged and pleaded with him to come back and fix it but he just ignored me. Then he agreed to return $250 on May 10th, but then continues to ignore me. He will not answer my requests and will not give my money back. I'm now having to pay someone else to level the yard and fix the problems he createdBusiness response
06/07/2024
Upon bidding the job the client and I discussed how she would like the foundation her pool sat on and she just wanted the holes filled with sand created from the dogs, in result after rain and bad storms her pool settled she then become unhappy, I disputed with her via ******** and refunded her full $500 labor fee I charged, I still have not been paid for the sand material I paid for our.of my pocket.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.