Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

JG Stone & Masonry LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforJG Stone & Masonry LLC

    Mason Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Commercial and residential stone installation and masonry restoration.

    Business Details

    Location of This Business
    13004 7th St, Grandview, MO 64030-2335
    BBB File Opened:
    1/12/2021
    Years in Business:
    6
    Business Started:
    1/5/2018
    Business Incorporated:
    1/5/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. George Sullivan, Owner
    Contact Information

    Principal

    • Mr. George Sullivan, Owner

    Customer Contact

    • Mr. George Sullivan, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/15/2021

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    I hired JG Stone and Masonry on September 3 to complete a backyard patio project. The owner said he would take a large amount of my brick in exchange for a cut in price, which I agreed and was grateful because I wanted to change the patio half brick/half pebble at a rate I could afford. The work was to start on September 20 and was told it would take 2-3 weeks max. It was delayed a week because of reported illness of his crew, so the work started September 27. He offered to throw in a fire pit at no cost, and instead we agreed to extend part of my patio, using my bricks. It is now December 15 and it is still not finished. The owner is now not responding to my texts, even though it shows he has read them. He stopped responding when I started complaining 1) how long it was taking 2) that he took too much brick to finish the job and 3) I realized he was doing some shady business practices. I have given leeway for crew illness, funeral & weather and 12 weeks is still an unreasonable amount of time to finish. In September I gave the owner and another company a deposit of $3,000 for the $5,000 job, the balance due when finished. The owner asked me to cut him 2 different checks for a total of $3,500, not to his to his company, but written out to other people - his explanation was that way it didn't have to go through his office. I did this to be nice and wanted him to finish asap and now realize this was a mistake and shady. He has also taken away too much brick, so a part of my project won't be completed with my original brick as intended. His crew doesn't know where the brick went and the amount needed to finish the project has not been returned. The crew also said the owner has at least 4-5 projects going with only 4 crew members and none of them are finished. The owner has also been out of town for 1.5 months. Last Thursday 12/2 I told him I would reach out to the BBB if the patio wasn't finished by today 12/15. Since then there has been no crew, no response.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Midwest Plains

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.