7 Customer Reviews
Review from John B
5 stars10/20/2023
Amazing and great pricing, was on time and communication was amazingReview from Tyeisha E
5 stars03/29/2023
They where professional they had to run pipes from the basement to the upper plumbing in the kitchen area and the crew also had to replace plumbing in bathroom also these professionals had to go inside the both walls to replace plumbing
Pierpoint Plumbing, LLC Response
03/30/2023
Thank you for the review and thank you for letting others know your exprience with us . We will be glad to help you in the future with any other plumbing issues. We really appreciate you !Review from Harry E
1 star07/11/2022
Had Pierpoint plumbing come out to clean a main sewer line that was backing up. After three trips it still was backing up. I was told they guarantee their work they did not. Finally hired anther company and the problem was fixed first time Also got billed for a tub diverter repair they did not do. Then got threatened to pay the **** in 30 days or they will increase it 10%. Got that in a text never got a call back ti discuss it.Pierpoint Plumbing, LLC Response
07/13/2022
We were at your residents 10/29/21to fix the tub spout you called about We returned 10/30/21 to pulled two toilets to snake a upstairs clog. Took you 2 months to pay the invoice. We then came 2/10/22 to again to cable the main we pulled tons of wet wipes out and advised not to use wet wipes no more.You called again for us to come out 2/28/22 and no one answered calls or text or us knocking on the door said sorry tenant wasnt home.We then returned 3/5/22 And cable the drain again and pulled more wet wipes out. We advise before not to flush wet wipes. We do not warranty sewer cabling. As this is exactly why, we cant control and you cant control what your tenants put down the drain. We have notes and pics from each visit.Pierpoint Plumbing, LLC Response
07/13/2022
We were at your residents 10/29/21to fix the tub spout you called about We returned 10/30/21 to pulled two toilets to snake a upstairs clog. Took you 2 months to pay the invoice. We then came 2/10/22 to again to cable the main we pulled tons of wet wipes out and advised not to use wet wipes no more.You called again for us to come out 2/28/22 and no one answered calls or text or us knocking on the door said sorry tenant wasnt home.We then returned 3/5/22 And cable the drain again and pulled more wet wipes out. We advise before not to flush wet wipes. We do not warranty sewer cabling. As this is exactly why, we cant control and you cant control what your tenants put down the drain. It then took you till June to pay this **** 3 months later. We have notes and pics from each visit.Review from David O
5 stars03/15/2022
When you want quality work done, you call the best and Pierpoint Plumbing is the best.Review from Rose W
5 stars03/07/2022
During an emergency, ******+ gallon water loss/break, they showed up on time , solved our problems, worked day and even into the evening. They were polite, hard working and reasonably priced. Will use them on all future needs!Review from Marissa B
5 stars01/22/2022
******* came out and auger and scoped my main sewer line as it was backing up. He showed up on time came in and got the job done fast and efficient and explained the situation of what was going on after he was done to me. Highly recommend pierpoint plumbing very friendly, knowledgeable and affordable.Review from Lori O.
5 stars11/21/2021
Great prices, communication and follow through. I will definitely use them again in the future. Thank you!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.