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ComplaintsforMcDonalds
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Complaint Details
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Initial Complaint
01/03/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I went to ********** in the middle of the day,I believed the line would be long so I started to process the order on the app. When I did get to the location the line was short enough for me to get in and out. While going through the drive thru my order was also placed on the app but I never got that order. It was a quarter pounder meal with an additional chicken sandwich and small fry coming to the amount of *****. I saw I received an email saying thank you for your purchase so I emailed them,they requested information from me and I sent it. Soon after I get an email saying they didn't receive a response and the closed the case which was ******** so I called and a rep reopened it with the case number being ******** soon after that was closed too and when I called back I was told again I would get a call. They closed that case too and blocked me via email. I just called them on 12/27 and told again I'll get a call and still nothing. I just want my money at this point.Initial Complaint
03/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Visited on Friday March 3, 2023. I got my daughter a 4 piece chicken nugget happy meal. Received it, got home. For my 3 year old to tell me theres no chicken. It was Big Mac sauce. Honestly biggest disappointment for her. I got myself a mcchicken & the entire sandwich just fell apart. The orange hi-c was cloudy. I ended up throwing the entire meal away. Waste of money. Like I do at every McDonalds bc we always just throw it away bc of how trifling it is. Theyre mice, roaches, hair in the food. Ive gotten food poisoning at this location before. But since they remodeled i thought it was going to better but I was wrong. My 3 year old cried bc we had to result to some ************* Just shut down McDonalds completely. Worst food chain restaurant.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.