Customer ReviewsforAir Comfort Service Heating, Cooling & Insulation

This is not directly positioned against air comfort but now that they have purchased Agers I feel obligated to now inform new customers as to my situation. I have two ********** split units one works great the other has had at least 12 repairs and were unable to get replacement. Was given ********** customer ********************** which is useless as they do not call back.When I finally talked with the owner of Agers he informed me he had sold his business to air comfort and really had nothing left to help me. I finally had ******* out they founds some wiring issues and again are replacing electronic boards. ********** and I believe ******* who I believe is their distributor could not repair and refused to replace. When I called Air Comfort I spoke with a very nice lady who then informed me to take it up again with Agers who I just told you was bought out by Air Comfort. So be careful they say they will respect Agers warranties and product dispositions but it does not look that way. I have filed with the BBB and will more than cost them business compared to a replacement cost of a unit. Enter with this company cautiously.

***** came by and took a look at a recently installed (not by them) ****** HVAC system for me since I had some concerns and just wanted a sanity check. He provided his honest opinion. Way above and beyond for him to do that! My next system will be with Air Comfort, as will all maintenance until then. I'm giving up years of labor warranty (through the other company) to do so but you just can't quantify honesty and integrity. ***** exemplifies that. Most highly recommended!

Air Comfort is always professional an knowledgeable in their work. **** did a great job checking our system and ensuring it was working properly. Recommendations on what could be needed down the road and the reason why is helpful.

This is the greatest company, always on time and helpful. I feel at all times that I am being treated honestly and fairly. My tech. ******* is a 5 star. thank you

Excellent service. On time, very polite, courteous and knowledgeable. Office staff is always so helpful. Great way to run a business!!

In contrast to almost all others, I have had a very negative interaction with Air Comfort. The serviceman was quick to confirm the obvious but did nothing to specifics regarding the blower motor on our second story blower. After being told the blower unit needed to be replaced and they would let me know the cost in the next day. I was told it was going to be $1,700 for the replacement. When I asked about the motor unit cost and labor I was told they do not provide that information and that the cost is a flat fee. With some experience with electric motors and *** versions I presumed they would replace the whole blower unit including housing and fan. Without having any information regarding what was going to be replaced, I found that only the *** blower motor was going to be replaced - a part that can be purchased for less that $400. This would mean that I would be paying almost $1400 for the technician to replace a blower motor (this includes the $97 I paid to have someone come out to evaluate). Their flat rate service is a disgusting tool to ***** the consumer and Air Comfort is all in on gouging the consumer. I will never deal with a company that will not provide the details of material and labor costs. BUYER BEWARE!

**** arrived right on time and was very polite - explaining what he was doing along the way and recommending small replacements to avoid problems in the heat of summer. I have been very satisfied with the three technicians that have serviced my HVAC since I purchased this home.

We've been Air Comfort customers for over 20 years and they have always provided excellent service on existing equipment and have done a great job on installing new equipment. The office staff and technicians have been knowledgeable, helpful and courteous. I have referred family and friends to Air Comfort and they all have been equally pleased with the service provided.

Our a/c wasn't cooling properly and Air Comfort Service was able to get someone out in less than 24 hours. We're first-time customers and have nothing but great things to say about our technician *********! He was on-time for a very early appointment, very professional, and was able to diagnose and fix the problem in one trip. He did an excellent job of explaining what the problem was and our options. He didn't push extra services and was up front about all pricing.

The technician was very knowledgeable, friendly and considerate. I would definitely give this service call a 5 star rating and would recommend to a friend!