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ComplaintsforTransform Home Improvement
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Complaint Details
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Initial Complaint
04/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired this company in 2/2021 to have our cabinets refaced. We have paid $4000 so far. They came out to measure the drawers. When the first group came out on 6/17/2021, they couldn't complete it because the drawers were the wrong size because the people who came out to measure, measured wrong. They put our old ones back and it was done incorrectly. They reorder the drawers and someone came from ******* to install them. They didn't send all the glides for the drawers. The pantry cabinets had the wrong drawers and they had to reorder them. They had to put some wood in the pantry drawers to make them right. I have one deep drawer and for some reason they can't get that straight. They were supposed to come back with the drawer and the molding of the island cabinet to finish the trim. My cabinet has white trim and the cabinet is a white oak and it doesn't match. They didn't show up. I called and he told me he thought someone told me they didn't have parts. One drawer they did put in is crooked.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.