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Find a Location

Calvert's Express Auto Service & Tire has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Calvert's Express Auto Service & Tire

      13801 E US Highway 40 Independence, MO 64055-5861

    • Calvert's Express Auto Service & Tire

      13811 E 40 Hwy Independence, MO 64055-5861

    • Calvert's Express Auto Service & Tire

      9710 E 350 Raytown, MO 64133-6515

    Business ProfileforCalvert's Express Auto Service & Tire

    Auto Repairs
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers auto repair services.

    Business Details

    This is a multi-location business.

    Find a Location

    Calvert's Express Auto Service & Tire has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Calvert's Express Auto Service & Tire

        13801 E US Highway 40 Independence, MO 64055-5861

      • Calvert's Express Auto Service & Tire

        13811 E 40 Hwy Independence, MO 64055-5861

      • Calvert's Express Auto Service & Tire

        9710 E 350 Raytown, MO 64133-6515

      Location of This Business
      13801 E US Highway 40, Independence, MO 64055-5861
      BBB File Opened:
      1/20/2010
      Years in Business:
      21
      Business Started:
      3/1/2003
      Business Started Locally:
      3/1/2003
      Business Incorporated:
      10/21/2008
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Calvert Management Company LLC
      Business Management
      • Gary Calvert, Owner/President
      • Lisa Calvert, Vice President/Co-Owner
      Contact Information

      Principal

      • Gary Calvert, Owner/President
      • Lisa Calvert, Vice President/Co-Owner

      Customer Contact

      • Lisa Calvert, Vice President/Co-Owner
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/25/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      "RIPOFF ARTISTS!! BEWARE!!! 2weeks ago I called in to get my Ford Mustang Diagnosed referencing codes reading timing issue. These guys diagnosed it as timing chain broken which Prior mechanic already confirmed no problem there. I called 4 mechanic shops prior to Calverts to get price on timing Chain replacement, and they all ranged from 1,600 to 2500 parts and labor no problem there however they were highly backed up in work so When Calverts told me they normally repair cars same day or 24 hours naturally I chose their route. ***** told me via phone that I needed a timing chain no explanation at that time, and he said it would cost me 6,000.00 parts and labor. My eyes nearly popped out if my head!!! I toldem no way I have 6,000 for a timing chain replacement especially when 4 other reputable shops are under half of that Then I said I only have 5,000 to my name but I need my car fixed so he says " you're killing me " but I'll do it for 5,013.00 ( later I'll describe dealer researched repair only 3200.00 ***** tipped me off 2,000 extra dollars and initial tried to Rip me off 3,000 over dealer price). So at this point I had little options left needing the repair and to get to work daily so I gave greenlight around 3pm Thursday. The next day 1pm ***** called my car is ready and fixed running good. I get to shop and spoke to ***** and here comes the catalyst of all bombshells, this fella tells me my dial pin broke causing the issue and showed me the bad part taken off then said they couldn't locate a new one so they drove to " home depot" and found a metal piece to compensate for the original piece and welded that on instead of the proper one from a dealership and instead of calling me to give me the option of allowing them to Jerry rig up my engine vs me saying no guys don't do that craziness I just need to replace the engine ultimately now. So then w/ out my permission they Jerry rigged up my car w/ improper home depot part and then told me " hopefully " this thing they did would hold for 20k miles or 6 months. In unbelief what I was hearing I played it cool and went along with the craziness and prepared to do my research when I got home. I paid the 5,013.00 bill went home and researched the costs of this repair, and discovered I was ripped off like no tomorrow. Then to add insult to injury 4 days later my timing went out again car began to lose power. I couldn't believe it, I parked it again at home. I then went to start it up next morning to make sure it wasn't maybe just minor issue and my engine went nuts metal grinding and clanging noises bent valves and that rigged up metal rod broken to pieces inside my engine. After 5,013.00 rip off charge to me these guys totally destroyed my entire engine, never fixed my timing issue. So I called ***** immediately and told him what happened he said " oh man guess that didn't work what we tried" I said yeah it didn't I need this fixed bro. He says " you'll need an engine we'll cover the labor ( mind you I was charged over double labor cost). He says well adjust labor and I immediately said listen I have zero dollars to pay for anything whatsoever after giving you 5,000 plus dollars bro. He then says " well we'll make it work for you" Bring it in...we'll I cudnt drive it to bring it in bear in mind. So I called ***** back, after I spoke to Ford dealer and gained tons of information on the negligence and foolish inexperience and bad decisions and not informing me that they were choosing to improperly rigup my car, of Calverts auto, by the Ford Dealer saying they need to be put out of business doing this to a customer. So I called ***** bak again and said Ford dealer mechanic said he can get me an engine and ***** says ok I said I prefer you coordinate. He didn't call for two days until I called bak urgently demanding it then he called mechanic said he's not paying for my engine " wow." Then tells me samething on the phone! 1st words I'm not paying! Beware! Dangerous Fraudulent Auto Shop.
      Read More

      Customer Reviews

      6 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Most Recent Customer Review

      RICHARD F

      1 star

      01/03/2023

      I took my car to Calverts Dec 26, 2022, as a GAS CAP error lite came on in my car. After an $81 bill, I was told I needed a new gas cap. I went to ******************************************** *** bought a new gas cap for $21. It was NOT the gas cap. The store on ************* said, TOO BAD. I will never go there again. The hub store in Independence, **., will not even take complaints. STAY AWAY FROM THESE SHYSTERS!!!

      Local BBB

      BBB of Midwest Plains

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