Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Mount Washington Forever, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMount Washington Forever, LLC

    Funeral Director
    Multi Location Business

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.
    Out of Business:
    Mount Washington Forever Funeral Home, Barreto Family Funeral Home, and the Forever Cremation Society of Kansas City, all located in Independence, Missouri, have closed. Mount Washington Forever Cemetery remains open, but is being operated by a new company. The Missouri Attorney General's Office provides the following information to consumers related to the closure of these funeral homes and preneed funeral plans purchased through these facilities: All consumers who purchased a preneed funeral plan from any of these funeral homes will need to make new arrangements for prepaid funerals and for future funerals at another funeral home of your choice. The new funeral home will be able to assist you with determining your options. If you are still making payments on a preneed or prepaid funeral plan you purchased through Mount Washington Forever Funeral Home, the Forever Cremation Society of Kansas City or the Barreto Family funeral home, you should stop making payments. Review your prepaid funeral plan contract. If your contract is through National Prearranged Services (NPS), then you need to contact the court-appointed receiver, who was requested by the Texas Department of Insurance and is currently overseeing the liquidation of the company pursuant to the orders of the Texas Courts. You can contact the receiver by calling 1-800-334-3851, or go to http://www.lincolnmemoriallife.com, to find out how to check on the status of your preneed contract. Contact the receivership before making any additional payments on your prepaid funeral contract. The Receiver will provide more information on your situation. If you have been making payments on your NPS preneed contract since May, 2008, you may not receive credit for those payments. The company controlling Mount Washington did not keep the money collected in a trust, and, those payments made directly to Mount Washington or its related companies since May 2008 were not forwarded to the NPS Receiver and so the Receiver cannot credit your account for those payments. Unfortunately, there is little recourse for such consumers at this time. However, consumers in this situation are encouraged to file a complaint with the Missouri Attorney General's Office at 1-800-392-8222. If your preneed contract does not show it is through National Prearranged Services, and you have been making payments on your preneed contract directly to Mount Washington or its related companies since May 2008, the receiver will not be able to help you. Your funeral home will be able to help you ascertain any value for your preneed contract. Any cemetery lots or mausoleum spaces purchased in Mount Washington Forever Cemetery should not be in jeopardy. However, you should contact the cemetery to confirm. If you are still making payments on a cemetery plot or space in a mausoleum, you should contact the cemetery about continuing those payments. The Missouri Attorney General's Office is working very closely with the Receiver in Texas and with federal authorities investigating this matter to protect Missouri consumers. The court-appointed receiver has filed a legal action in federal court in St. Louis seeking to collect on the money that NPS and Mount Washington and its related companies failed to place into trust. The Attorney General's Office also has actions pending against these funeral homes.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Cemetary and funeral services.

    Business Details

    This is a multi-location business.

    Find a Location

    Mount Washington Forever, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      614 S. Brookside Ave, Independence, MO 64053
      BBB File Opened:
      1/4/2006
      Business Started:
      11/1/1999
      Business Started Locally:
      11/1/1999
      Business Incorporated:
      11/23/1999
      Type of Entity:
      Corporation
      Alternate Business Name
      • Cremation Society of Kansas City
      • Baretto Funeral Home
      • Forever Network, Inc.
      • MWC
      • Mt. Washington Forever
      Business Management
      • Brent Cassity, President
      • Ms. Cheryal A Thompson, Executive Director
      Contact Information

      Principal

      • Brent Cassity, President
      • Ms. Cheryal A Thompson, Executive Director

      Customer Contact

      • Ms. Cheryal A Thompson, Executive Director
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Midwest Plains

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.