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ComplaintsforBeltone Hearing Aid Centers
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Complaint Details
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Initial Complaint
03/07/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I received a piece of mail from Beltone at *** ***** *** ******** ******** ** ***** with phone number of ************ addressed to my dad with the misspelling of his first name (as appeared on envelope: ******** **********). I contacted Beltone and told them that I wanted them to cease all communication to my address for their service as my father, ******** **********' aka to beltone as '********' was MURDERED at ****** ****** ***** ******** in **** ******* and would NOT BE NEEDING their services. I told them NO ONE at my address would be needing their services period and to remove my address from their system, and to cease all contact. In fact i used their phone number as my phone contact. I do not want you to share my name with them as i do not want any beltone services junk mail sent to my last name either. This is a sick reminder that my dad was murdered by a hospital, I DO NOT NEED THAT reminder!! I do NOT NEED Their services, and apparently MY DAD DOES NOT NEED THEIR services. I also DO NOT want them making use of my email address either. If i have to seek an attorney to get the to stop harassing me i will!! The ********** Residency does not want Beltones trash delivered to my mailing address. I also do not want their trash delivered to my address. This time I expect them to understand and cease all contact, that means they are not free to look me up and get my phone number or use my email address. I want nothing from them.Business response
03/22/2023
RE: Complaint ID - ********
Dear Dispute Resolution Department
Our goal at Midwest Beltone is to improve the hearing of all our patients, so they can thrive and take part in
communicating with their family and friends on-a-daily basis.
We understand why *** ****** *********** is upset about receiving our advertising piece in the mail
addressed to her deceased father, ******** **********. We are more than happy to remove him, as well as
her entire address from our direct mail vendors data base. Please keep in mind that the next mail piece from
Beltone is already at the post office and ready to mail starting the week of March 27th and distributes for the
next 6 weeks depending on area and zip code. The address below will be purged from mailings entirely by the
middle of May 2023.
Removing
******** ********** **** ** *** ** ******* ** *****
Removing
*** ********** ********* **** ** *** ** ******* ** *****
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BBB Rating & Accreditation
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.