ComplaintsforEdge Xpress
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Complaint Details
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Initial Complaint
10/12/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
10/9/2022-Was going to pump gas at station. Due to their outdoor debit not working decided not to get gas at station. They charged $150 holding fee that still has not been released and credited back to my bank account. I did not get any gas from this station on 10/9/2022. Spoke with my bank who told me it was the gas station that will not release the hold. I would like the hold released and credited back to my bank account.Business response
11/07/2022
I spoke to ******** and this is a common thing that happens with credit cards. They put a $100 hold on the card. That is not ********, that is the consumer's bank. I emailed to the consumer and told him to check to see if the hold would come off in 24 hours and if not to call ******** and they will do a 3 way call with the bank.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.