Business ProfileforSchuber Mitchell Homes, LLC

Company notorious for plumbing issues. Warped doors and baseboards, bad single layer paint jobs, paint all over counters and cabinets, cracked pillars, doors with gaps so ice forms on the inside of your door frame, really cheap carpet that youll have to replace in under a year, sidewalks cracked just a few weeks after they were made, huge storm drains that stray cats have made a home out of, scratched counter tops, sod laid over beer cans, cracked window before we even moved in, cheap shortcut on air ducts - put in small ones so bedrooms were freezing, neighbors have had plumbing redone, showers falling through the ground, toilets that erupted, elderly couples driveways made into an incline and them being told oh, youll get use to ********** cracking just a few months after moving in, *********** tells us oh yeah, they know this is a problem. (and theyre still using the same materials) Ill get someone in touch with you this week. Months go by, still nothing, put in a work order, a few more months go by then were told Oh thats normal wear and tear. Not a few months after you move in your homes cant withstand a few months of normal fall weather but theyre supposed to withstand a tornado?Families spending 300K on homes and expecting quality? How dare us! If you have a work order they act like youre a problem and an inconvenience for them. Takes months to fix issues. Sat in city council meetings where issues were brought up and listened to SM reps complain about families that put in work order.. Quality homes wouldve eliminated that issue for them. We arent SM employees so we dont get discounts on our homes, we all paid full price and expected quality for those prices. I know, so crazy!Most of the good reviews are from SM employees or were provided other incentives (like a new truck or a discount on their next home because their first one had so many issues). People share with one another, neighbors, employees and even the ones that had incentives

Good afternoon, after looking into your issues I'm seeing that everything in our system is currently resolved and no issues are outstanding. Please let us know if this is not true. We stand behind our product and our homes, and we care for you as a homeowner. I can tell you, none of our reviews are from our own employees. None of our employees are given trucks or homes as incentives for reviews. Employees who drive company vehicles do so because their job requires it, and many of our employees choose to build Schuber Mitchell Homes because of the 5% off list price that we do offer to all of our employees as an employment benefit. Our company benefits never come as an incentive, and are never offered with a requirement other than being a full-time employee. Again, we want to offer our assistance if you believe there are any outstanding issues with your home.