ComplaintsforAll-N Motorsports
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Complaint Details
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Initial Complaint
11/17/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I bought a car and less than 30 days breaks down. Now it needs a new motor in it and they want me to pay the balance after insurance. Which is a thousand dollars that I don't have. They sold me this car knowing there was a recall on the engine and didn't fix it.Business response
11/29/2023
***** CALLED THE DEALERSHIP 6 WEEKS AFTER HER PURCHASE NEEDING HER CAR LOOKED AT ..SALES **** TOLD HER TO TAKE IT TO A LOCAL CERTAFIED SHOP... TURNS OUT IT WENT TO A LOCAL MOM AND POP ESTABLISHMENT THAT DID NOT DEAL WITH CERTAFIED WARRANTY WORK, WE THEN ADVISED HER TO HAVE IT BROUGHT TO JOPLIN AREA FOR A DIAGNOSIS BY ****** AUTO REPAIR ..TWO DAYS LATER SHE STATED WAS NOT IN POSITION IN COVERING THE *** BILL TO ******... HER WARRANTY ALSO ALREADY PAID THE FIRST *** BILL TO LOCAL SHOP SHE HAD CHOSEN..IN GOOD FAITH, ALL N MOTORSPORTS PAID TO HAVE IT TAKEN TO ****** AND LOOKED AT BY ****** AUTO REPAIR... FURTHER DIAGNOSIS SHE WAS TOLD MOTOR WOULD NEED REPLACED WHICH FIVE THOUSAND OF THE SIX THOUSAND DOLLAR ESTIMATE WAS BEING COVERED BY HER WARRANTY COMPANY IN HER FINANCE COMPANY AGREEMENT . WE SELL USED CARS AND CAN NOT CONTROLLL WHAT HAPPENS AFTER THEY LEAVE THE DEALERSHIP OR HOW THEY ARE USED OR DRIVEN..THIS VEHICLE WAS INSPEDTED OIL CHANGED AND TEST DRIVEN BY ***** BEFORE SHE PURCHASED IT'' FURTHERMORE WE ARE ATTACHING PICTURES OF HOW THIS VEHICLE HAS BEEN TREATED WITHIN 6 WEEKS OF PURCHASE ....
WE SELL USED CARS , ARE NOT REQUIRED TO LOOK UP ANY EXISTING OR NEW RECALLS THAT ARE ISSUED EVERYDAY BY THE MANUFACTURES
Customer response
11/29/2023
Yes my belongings are in the car. I have every intent to get those belongings. However that does not explain why the car I just purchased needs a new motor. I had no means necessary for a tow to joplin. Therefore the car company had it towed to their own shop. I barely drove this car to work and back a week before the problem started. I will come get the stuff from the vehicle soon and pay for the new motor. But should not have to pay for a new motor being it was recalled before my purchase.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.