Business ProfileforCentral Bank of Kansas City

I am requesting a complete refund to my husband ****** ******s card.com credit card. in the total amount of $14573. On 5-15-23 for $7.95, on 5-19-23 for $68.89 and on 6-23-23 for $68.89 my husbands card was deducted for these amounts from ********* ********* ****. This was without either my husband’s nor my consent. We never received a product for these monies. We still to this day have no idea who ********* ********* ****. is. According to Card.Com the reason for our denial is “Based on our investigation, we have concluded no error occurred; therefore, no funds were be credited to your account and this matter is considered closed.” Sounds to me like they just are tired of paying out to customers who’s cards are being “hacked”. Might be time to boost up their online security systems. Card.Com furthermore closed my husband card and refuses to open another card. Seems like another example of poor customer service as well. I just want the refund we are owed of $145.73. My husband and I did not order a product, purchase a product, telephone or order online, so therefore a refund is in order. Thank you!