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ComplaintsforCSL Plasma Services
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Complaint Details
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Initial Complaint
11/15/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I was told i will get a 20$ i reward bonus the first 2 times i donate plasma the month of october and 10$ the 3rd time. I did my first donation and received funds but on my second donation on October 31st i didnt recieve 20$ which is false advertisement. You cant take my plasma and pay me less then what was agreed upon. When i looked on there app it said i donated on November 1st which was a lie i donated on halloween October 31st which was still in the month of October so i qualified. The center i donated at shows the 31st too. I called CSL customer service and got no help. Was told someone will call me back after they had me submit my info for case no one never did. Even talked to the store manager and said irwards are given on the app so he cant helpInitial Complaint
10/18/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I went into donate plasma and I referred a friend of mine and it was supposed to be going on a point system and I never received the points I was supposed to get a $150 my friend was supposed to get a hundred and it's been over 3 months and I still have nothing and when I call they keep telling me it'll will be on there it'll be on there but it's been way too long and I think they're doing false advertisement I've talked to a lot of people and they're doing this to everybody I just want my money that I'm rightly deserved I did everything I was supposed to do and they are not doing what they are supposed to do and what they advertised I have talked to the manager on duty at least 10 times they take my name and number and they never call me back I've tried calling corporate they don't call me back I've sent emails no one gets back with me
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.