Business ProfileforKyser Carpentry, LLC

Our double car garage remodel began with searching the BBB for an A+ rated general contractor (GC). There we found Kyser Carpentry, owned by Doug Kyser. Following all the Kansas City (KC) building codes, we then contracted with an architect at *** ****** on 7-1-2021 to draw our plans and on 7-28-2021 we received a general proposal from Kyser. On 8-4-21, Kyser had applied for permits and was to begin. After refinement on the type of plumbing needed, Kyser said the plumber was "ready to start" after labor day. Kyser had many delays and excuses, we finally were sent a plumbing estimate on 1-12-22 from *** ******** (*** ****** * ****). Vaguely worded estimates and poor communication from the plumber resulted in an emailed approval finally completed on 4-3-22. Throughout the "work" by the plumbers, the electrician, and the carpenters, several mistakes were made, but all were under the supervision of Kyser as the GC. The grinder pump (sanitary system to eliminate waste) was "switched" for a totally different pump. The one purchased was a different brand (******* not a *******), the wrong type (a sump pump not a grinder pump), and a 1/2 horse (not a 1 horse) which was against the contract (saving the plumber half the costs) and pipes from the pump were not put into the walls as specified, but obstructive. When asking for these "errors" to be remedied, Kyser cursed, threatened and name called the owner. Still to this day, after paying Kyser $10,000 on 10-05-22, the plumbing is still an unresolved, expensive to be completed, KC code violating issue. When we finally got the electrical hooked up on 10-17-22, we found the pump circuit was improperly wired and that was finally fixed on 1-26-23. The grinder pump then failed to operate correctly since it was installed without proper venting, a fix estimated at about $5500 for plumbing, with additional drywall, painting and roofing costs. When confronted with another mistake, Doug threatened and cursed the owner for the last time!