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Find a Location

The Deep Cleaners, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Deep Cleaners, LLC

      11113 N Oak Trfy Kansas City, MO 64155-1167

    • The Deep Cleaners, LLC

      9404 Farley Ln Overland Park, KS 66212-4922

    Business ProfileforThe Deep Cleaners, LLC

    Cleaning Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Residential, Commercial and Post Construction Cleaning Services

    Business Details

    This is a multi-location business.

    Find a Location

    The Deep Cleaners, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Deep Cleaners, LLC

        11113 N Oak Trfy Kansas City, MO 64155-1167

      • The Deep Cleaners, LLC

        9404 Farley Ln Overland Park, KS 66212-4922

      Location of This Business
      11113 N Oak Trfy, Kansas City, MO 64155-1167
      BBB File Opened:
      9/22/2017
      Years in Business:
      7
      Business Started:
      1/26/2017
      Business Incorporated:
      1/26/2017
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Andrea Palmer
      Contact Information

      Principal

      • Andrea Palmer

      Customer Contact

      • Andrea Palmer

      Industry Tip

      BBB Tip: Cleaning services

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kaye W

      1 star

      02/09/2024

      I had put my house on the market and needed a deep clean done before showing. The charge was to be $389 and would not be charged on my credit card until after the cleaning.. Two days later the card showed the charge.. I let it go because it was at least paid, one less chore. I booked the initial cleaning to be the morning of January 31st. On the Friday before I got a call saying they could come on January 29th in the afternoon instead. I told them no thanks. Then on the morning of 29th another call they couldn't make it on my initial date but would come in the afternoon of the 28th. I gave up and said OK. At about 3:00 pm I received a call saying they would be at my house in about 30 minutes. They finally arrived a little after 4:00. There were two of them. They finished at 7:30. They told me they didn't work for the company but were doing a favor for the owner a friend of theirs.They didn't clean any windows. Didn't clean downstairs bathroom. Didn't clean behind anything. A few days later I saw an additional charge for $150.00 on my credit card. When I contacted the office I was told it was because there were 3 people for 3 hours. I said no, two people. Then she said it was two people for 4.5 hours. Again I said no. Then she said she has GPS on all her employees so she knew.. Then it was she had an app that her sub contractors used..At that point she said she would get back to me. I actually have this entire conversation saved on text. Today I got a text from her friend, the one who did the cleaning, asking me why I am disputing the charges. So here I am. This company is awful...I hope people read these reviews.

      Local BBB

      BBB of Midwest Plains

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