Business ProfileforRodriguez Painting KC

Interior home painting May 22-24, 2024. Quality of work was poor at best...painted around air freshener, strokes with too much paint, strokes without enough paint, paint bleed between wall and ceiling, paint and stains on hardwood floors and carpet in multiple places, tried to remove paint from ceiling fan but only took the original paint/stain off of fan blade, damaged water hose, killed grass in multiple places, stole ladder and solar lights, broke wooden blind, left a hole in wall. Sent someone out to rectify paint errors and clean paint splatters off hardwood floors but he could not get paint off part of carpet nor correct largest stain they left, and whatever chemical he used to wipe paint splatters took some of the varnish off of hardwood floors as well. The "fixer" bought back a 6' aluminum ladder (ours was stolen) but it was not ours...it had a bent first step, bent paint tray and paint splatters that have never been used at our home. Fixer also could not fix stain on hardwood floor or dead grass. Tried to contact owner and insurance company to no avail. Sent a certified letter via USPS to owner, USPS said "no access to address". Called the number on brochure was told they are transitioning to a new address at **** ********* Court (he spelled *** ****** ** ****** Google nor my GPS could find a ********* ** ******. Sent info to insurance company listed on certificate they give, Segura Express Inc...no response. I am asking for a $1,000 refund on what I paid to repair/fix/replace the items they damaged. I feel it is wrong to pay someone $3,600 and am left with damages to our home. I am trying to avoid court and hope BBB can help settle this dispute. When I wrote a review of the job, the respondent accused me of wrongdoing but not once has a Rodriguez rep offered to come and look at the damages I still see everyday. My husband and I are 82 and 68 respectively. We don't want court battles but do want to be treated fairly. I have more pictures too