About
Important information
- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:Connecticut Banking Commissioner v Monterey Financial Services LLC
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On August 8, 2022, Monterey Financial Services LLC entered into a Consent Order with the Connecticut Banking Commissioner. The Oder settles allegations that the business received payments of principal and interest in connection with a small loan made to a Connecticut borrower without obtaining the required license. Under terms of the Order, the business was ordered to cease and desist from receiving payments of principal and interest in connection
with small loans made to Connecticut borrowers without the required license and pay a civil penalty of $10,000. The Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.
This action is final.
Overview
BBB Accredited Since: 5/8/2000
Years in Business: 35
BBB Accreditation & Rating
About This Business
Business Details
- BBB File Opened:
- 2/4/1994
- Business Started:
- 8/17/1989
- Business Incorporated:
- 10/5/2015
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Monterey Loan Servicing
- Monterey Collection Services
- Monterey Billing Services
- Business Management:
- Mr. Shaun Lucas, President/CEO
- Ms. Amelia Klobchar, Collections Manager
- Mr. Nate Lucas, Vice President of Operations
- Mr. John Owens, Executive Vice President
- Ms. Lisa Pruitt, Vice President, Support & Compliance
- Mr. Gilbert Gomez, Employee Development Manager
- Ms. Stephanie Guffanti, Servicing Assistant Manager
- Ms. Desiree Turner, Compliance Paralegal
- Ms. Vanessa Moreno, Servicing Supervisor
- Miss Debbra Bennett, Accounts Payable Staff
- Mr. Jose Torres, Programmer
Additional Contact Information
- Principal Contacts
- Mr. Shaun Lucas, President/CEO
- Mr. Nate Lucas, Vice President of Operations
- Mr. John Owens, Executive Vice President
- Mr. Gilbert Gomez, Employee Development Manager
- Customer Contacts
- Ms. Amelia Klobchar, Collections Manager
- Mr. Nate Lucas, Vice President of Operations
- Mr. John Owens, Executive Vice President
- Ms. Belen Delatorre, Senior Manager of Business Intelligence
- Ms. Erin Crew, Servicing Manager
- Mr. Gilbert Gomez, Employee Development Manager
- Ms. Stephanie Guffanti, Servicing Assistant Manager
- Ms. Desiree Turner, Compliance Paralegal
- Mr. Jose Torres, Programmer
- Fax numbers
- Primary Fax: (760) 639-3501
- Additional Phone Numbers
- Other Phone: (800) 456-2225
- Other Phone: (877) 399-6374
- Other Phone: (877) 775-3091
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Other Resources
- CA Department of Financial Protection & Innovation (DFPI)
2101 Arena Boulevard
Sacramento CA 95834
Phone Number: (866) 275-2677
https://dfpi.ca.gov/
[email protected] - Business Categories
- Consumer Finance Companies, Collections Agencies, Financial Services
More Resources
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