Business ProfileforDertywerks Labor On Demand

I contracted with ****** ****** ** ********** ***** on Demand on 7/5/23 to repair a pool liner in my pool. He said he specialized in working with above-ground pools and that his team would repair my pool liner, which was and still is coming out of the track. He reassured me that he'd been doing this work for over a decade and could repair the problem. The contracted price was $450, paid half upfront and the other half upon completion. I paid the first half as agreed and one of his "workers" came to my home to begin the repair. After talking to the worker, I learned that he didn't work for Mr. ****** and instead had just met him that day from a ********** ad. I felt mislead because I thought I was hiring someone from a company with particular expertise, not paying someone to go find a dayworker on **********. But I needed the work done badly and wasn't having luck with anyone else. Plus, I had already paid $225, so I continued with the person that came to my home. His name was ****** ***** said he would be able to fix the job but would need to come back the next day. He came back the next day 3 hours late. He had no tools and no car. He arrived on foot. He was clearly someone down on his luck and didn't appear to be stable at all. We tried to work with him but he was unreliable and didn't even have basic tools to do the job. After two days of back and forth with him, he stopped coming to my home and the job was not complete. The pool is left in worse condition that he found it because he took some pieces off and did not put them back. I tried to contact Mr. ****** to rectify the matter, but he will not return my calls. I texted him that I was unhappy with the service and he said he'd return my call but never did. That was 10 days ago and I still have not heard anything. I'm out of $225 and my pool still isn't fixed. I've attached a screenshot of the text convo showing I paid him the first half and another conversation where he agreed to call me.