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The Shop KCMO has 1 locations, listed below.

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    Business ProfileforThe Shop KCMO

    Home Performance Contractor

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Kansas City, MO 64119
    BBB File Opened:
    8/11/2022

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    08/11/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    My wife *** and I entered into a signed contract with ***** ****** on 10/30/2021 for him to construct a 12x12 cedar pool deck to include stairs with a lockable gate and cable railing. We provided two upfront payments for materials; one in the form of a personal check for $3600.00 on 10/30/2021 that was cashed on 10/31/2021 and another via ******* for $700.00 on 11/28/2021. The remaining balance of $1900.00 was agreed upon per contract to be paid on completion of promised work. He came over and sunk 4 posts, then we never saw him in person again. When I would reach out I would get excuse after excuse from broken down vehicles to dealing with COVID issues multiple times. I heard a few times he was on his way over only to never show up. Back on May 19th I sent him a letter via his business email requesting our money back ($3600.00) less the work he did with the 4 posts. I felt letting him keep $700.00 of the $4300.00 was generous. I heard from back on June 8th that he would pay us back but it would not be until the 3rd week of July. I even offered to let him pay us back in installments. I heard nothing back from him even though I would reach out asking him if he had an idea of when he would pay us back. I tried to call him the last couple days it says the number you have reached is out of service. I understand tough times but he stole my wife’s retirement bonus she received from teaching 28 years at **** **** School District. Honestly I don’t understand how anyone sleeps at night stealing like this from hard working folks. I save off the contract from ***** and it masked all the info which makes it look more shady. I have included attached documents for signed contract, cancelled check, confirmation from ******* as well as the 4 post ad only work he did. I did the landscaping in preparation. I also have texted messages with excuse after excuse. Thank you for your assistance in getting our money refunded back to us. ***** *** *** ********

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    BBB of Midwest Plains

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