Business ProfileforAmerico Life Inc.

12/10/2022 I signed up for Health Insurance only with the Insurance agent through Marketplace using **************. The insurance agent is: ********* ** ********* [email protected] Licensed Insurance Agent Simplified Insurance Solution   At no time did we discuss Life Insurance. I did not sign any paperwork for Life Insurance. My husband and I agreed to health insurance with ***** and requested the payment of $48.07 per month be automatically paid from our bank account. The banking information was provided to *** *********. I have learned recently that my checking account has been debited $48.00 per month by a company called, Americo, for Life Insurance. I do not know of this company, did not sign any paperwork, and do not have a policy number. To date, Americo has illegally removed $672.00 from my personal checking account. I immediately contacted my bank in Feb. 2024, to request their assistance. They contacted Americo and Americo sent them a typed form with my name, banking information for automatic withdrawal, and an electronic signature of consent. I have never seen this form, nor did I give consent. Interestingly, the form provided to my bank does not have a policy number. I contacted *** ********* on Feb. 23, 2024, and again on April 24, 2024, requesting he provide me proof of the request for Life Insurance. He has not responded to me nor has he provided any proof of consent. I have contacted Americo by telephone numerous times, but the automated voice mail is requesting my social security number before I can speak with an agent. I will not provide that number to them. I emailed Americo requesting information but their response was for me to send them a copy of my bank statement. I will not provide that to this company either. Today, May 2, 2024, I attempted to use the Americo Customer Portal to get information. The portal informed me ," We could not find a policy matching the details you entered. Please confirm information and try again. For assistance call *************" I only provided my name and date of birth. I do not have a policy number, nor do I have any paperwork from Americo about a Life Insurance policy. I see on the BBB website where others have had the same problem. I have included a letter I saw online that describes exactly what I am dealing with as well. I am not simply looking for a refund. I am looking to have a FULL investigation on how I was enrolled without knowledge. Thank you in advance for your help. ***** *******