Business ProfileforMolle Toyota, Inc.

In July of 2023 the AC in my Toyota Sienna was not working. 1. at the end of July I tried to add Freon to the AC to no avail. 2. I took my Sienna to **** ****** *** * ****** ** *** ** ****** **** ****** ** **** ****** work on my Sienna 8/1/23 and called at the end of the day saying it was not fixed or ready. 8/4/23 I went to pick up my Sienna and ****** said "The compressor is not getting power." He recommended Molle Toyota. I drove to Molle Toyota 8/4/23 relating the information that ****** told me, "The compressor is not getting power" ******* ****t at the service desk at Molle Toyota said the compressor was getting power. Because I had no option available I accepted the offer of a Diagnostic exam of the Sienna's AC. of nearly 100 dollars. Saturday morning I received a phone call from Braxton Stout of Molle Toyota stating that I would have to get a new compressor to the tune of $2000.00 plus. I drove to Molle Toyota immediately and offered to trade in my 2003 Cooper and would pay extra for my remainder. ******* ***** was sympathetic: However, offered no other recourse, but the $2000.00 plus. I dont know it the compressor on the Toyota was getting power or not. Nor was I given information on the diagnotic other than a new compressor was in order. I dont know if I am a victim of some sort of bait and switch type of thing, but I am extremely uncomfortable with paying $2000. plus without a guarantee that a new compressor and connections would help with the AC problem.