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Find a Location

KCATA has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • KCATA

      1200 E 18th St Kansas City, MO 64108-1606

    Business ProfileforKCATA

    Transit Lines

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1200 E 18th St, Kansas City, MO 64108-1606
    BBB File Opened:
    10/13/2015
    Alternate Business Name
    • Share-A-Fare

    Customer Complaints

    2 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Malibu B

    1 star

    08/13/2024

    This morning I had transportation arranged with the RIDE SHARE KC. The driver pulled up. I did not receive any texts or phone calls before or at arrival. The driver pulled up with no lights on when there was no sunlight, no headlights on either and no hazards were being used while on the side of the road, and he exited the vehicle on the drivers side when he pulled up and used no hazards, no lights and exited the vehicle without traffic. I live in a group home setting and have neck and hip injuries and a permanent shoulder injury. I have used Ride Share Freedom K.C and have witnessed my neighbor Charlsetta have nothing but problems the drivers 98 percent of the time show up too early, too late, or do not call. They don't verify identity by asking for state identification or a ride share kc freedom card. It seems like the driver was still intoxicated 9r stoned on Marijuana from the night before or as early as this morning. Because, upon the drivers arrival at approximately six thirty Tuesday August 13th. I literally yelled down to the driver and said please wait I am coming down the stairs now. So he looked up at me physically saw and heard me but he pulled off. I believe that this is a systematic way of being racist and wrongfully profiling me based upon my Hispanic or Latino last name. And he saw my bright blonde hair and well dressed clothes and was trying to find ways to exclude or disqualify me from services. It was also brought to my attention that a data breach has occurred and customers consumers private information has been compromised and it's clear that the company systematically disqualifies people so that they can't get the services they need. I am on social security disability for physical and mental health issues and I am working for The Internal Revenue Service as a part time special employment services for disabled people and I live in a group home in a dangerous area. I am trying to get t9 work with the services I qualify for

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