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Find a Location

Tree Outfitters, LLC has 1 locations, listed below.

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    Business ProfileforTree Outfitters, LLC

    Tree Service

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2447 Cypress Ave, Kansas City, MO 64127
    BBB File Opened:
    8/16/2022
    Years in Business:
    2
    Business Started:
    3/1/2022
    Business Management
    • SARAHI Chavez, Owner
    Contact Information

    Customer Contact

    • SARAHI Chavez, Owner

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/16/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    asked for quote for tree removal online with ****** **** ******* but somehow quotes came in from **** ****, the first ones to call almost immediately were Tree Outfitters, LLC. They came out in a couple of days and I agreed on their quote to remove what is actually our neighbor's tree and haul away two piles of brush/limbs etc. I asked them if they could safely remove the tree since it's close to our deck etc, they told me in broken English they had insurance. 4th of August? they showed up at 8AM and I watched them work from inside our kitchen looking out from the kitchen sliding door. As they finished up I was about to pay them in cash as they requested, I was moving to pay them out in front of the house but one of the workers knocked on the back sliding door so I paid him($700 cash) in the back and surveyed their work area and it looked fine. I actually asked them to give me a quote to prune another large tree and clean up the perimeter of the yard but they quoted too high so I told them we'd think about it. It was the next morning taking out trash I noticed they broke 5 bricks off our little side wall leading into our backyard, they were broken in 4-5 large pieces and piled on top of the wall, clearly a fresh brake with dirt and fresh plant debris within the top of the wall. I called to complain and they denied doing the damage. They proved no insurance contact information but sent two of the workers of 4-5 of them to give and estimate. They basically called me a liar and denied they did any damage. When I told them I'd complain to attorney general they conceded that they didn't damage it but would repair it anyway. I refused to be called a liar and told them I won't work with such criminals. Without any doubt in my mind they damaged the wall and I requested insurance agent come out and give a proper estimate to hire professional masonry to be done. They've never sent me requested insurance info now THEY are contesting my honest **** **** review,
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    Customer Reviews

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    Local BBB

    BBB of Midwest Plains

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