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Find a Location

Precision Sewer and Drain Services LLC has 1 locations, listed below.

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    Business ProfileforPrecision Sewer and Drain Services LLC

    Drain Cleaning

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    236 Midway Ave, Kirkwood, MO 63122-6019
    BBB File Opened:
    11/18/2021
    Years in Business:
    3
    Business Started:
    1/12/2021
    Business Started Locally:
    1/12/2021
    Business Incorporated:
    8/19/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/21/2022

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    On 2/25 ***** from Precision came to my home to give an estimate to have a hot water heater replaced. At the time he looked at several other small plumbing items and included them in the estimate. I contacted him to replace the water heater only at a cost of $1950 to remove and replace the 50G gas water heater. A date was set to do the work and on 3/22 I paid a $1452.75 deposit. ***** came on 3/23 to do the work and when completed I paid the remaining balance of $497.25 and included a tip of $74.59 for a total paid on 3/23 of $571.84. At the end of the installation ***** said he would have to come back to remove the old water heater since it was still wet and he needed help to remove it from the basement. He said he would let me know but would return in a few days to pick up the old water heater. On 3/31 I had not heard from *************** I texted him to ask when he would pick it up. He responded and said he had something personal come up and would try to pick it up the next day, 4/1. After not hearing back from him I texted again on 4/10 and again on 4/18 and received no responses. I called several times with no return and emailed ***** 5/19 again asking when he could pick up the old water heater. (All of our initial communications had been by email so I knew the email was valid) As of today I have received no response. I would like ***** to please immediately pick up the old water heater or refund me the estimated $225 that **** Got Junk quoted me to come pick it up. Thank you.

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Patti W.

    1 star

    02/22/2023

    Still waiting for old water heater to be picked up !!!! You were paid in full for job !!! Please finish the job !!!! ************* !!!! You know who we are . You promised !!! Apparently you dont keep your word !!! Not good service !!!!

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