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Find a Location

FM Roofing And Construction has 1 locations, listed below.

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    Business ProfileforFM Roofing And Construction

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/7/2012

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Construction Services

    Products & Services

    We’re a full-service Commercial & Residential Roofing Company

    Business Details

    Location of This Business
    143 Grand Ave, Kirkwood, MO 63122-6007
    BBB File Opened:
    9/27/2012
    Years in Business:
    16
    Business Started:
    1/1/2008
    Business Started Locally:
    1/1/2008
    Business Incorporated:
    4/19/2018
    Accredited Since:
    11/7/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • F & M General Construction LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 5:00 PM
    Su:
    8:00 AM - 5:00 PM
    Business Management
    • Frank Melton, President
    Contact Information

    Principal

    • Frank Melton, President

    Customer Contact

    • Frank Melton, President

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/09/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Roof, ***************** They replaced the roof Nov. 2023 & damaged my existing siding in 2 areas (not a part the claim) left nails on roof & in yard. I noticed nails & damages & reached out. Everything was taken care of, I was satisfied. Next, there were sections of siding to be replaced. Mar. 2024 the workers came out only replaced siding on 1 side, I had 1 full side (which was completed) & 2 sides where sections were to be replaced. Again, after about a week, I called once I saw that the other 2 sides were not done, they sent them back. Later I noticed that the sections with the new siding did not match. Again, having to call FM Roofing back regarding the mismatch patches that were installed. New siding was different in color & print. Wasn't reported during install. ***, a supervisor, confirmed the error on, took a physical sample to send in. My insurance company approved full replacement, my current siding is discontinued. I called & texted several times to get samples was advised *** is no longer in that part of the business. I was advised ***** would be handling it. They were "too busy" to keep the appointments to drop samples for 2wks. I also noticed gapping in the mismatch siding. I texted a video showing the loose panels/gaps. I needed to hire another company, considering the ********************* The initial payment of $15,792.83 was paid Nov. 2023. The work that has been completed including taxes is less. I received a prelim invoice in April, which included items not completed. I requested a final invoice from *****, as I am overpaid at this point. He sent me an updated invoice, with uncomplete line items removed, but the material taxes are the same figures, stating $12 is due to me. I emailed asking for corrections on June 29, called/texted, and am now being ignored. I compared the material tax they have on the "updated invoice" to the items and taxes sent to the insurance company, and it is a difference of $424.71 vs the $12 he claims is owed.
    Read More

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jordan B

    5 stars

    05/27/2024

    The best in the business. Will go out of there way to make sure there customers are satisfied at all times. Would recommend them to anyone. Dont hesitate, give them a call ASAP.

    Local BBB

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