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Find a Location

Ed Morse Chevrolet has 1 locations, listed below.

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    Business ProfileforEd Morse Chevrolet

    New Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    285 W Elm St, Lebanon, MO 65536-3519
    BBB File Opened:
    9/1/1995
    Years in Business:
    53
    Business Started:
    1/1/1971
    Business Started Locally:
    1/1/1971
    Business Incorporated:
    1/1/1971
    Type of Entity:
    Corporation
    Alternate Business Name
    • Ed Morse Chevrolet Lebanon

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/19/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On Oct. 17, I took my car into Ed Morse so they could replace a water pump on my car. It was a recall so the repair was free to me. Less than an hour after leaving there, my car overheated really bad. I had to pull over where I was and ended up having to walk to the store in the cold to get coolant because the cap on the coolant container had came off and I had coolant everywhere except where it was suppose to be. When I called them they told me to bring the car in and they would fill it back up with coolant. That's stupid. I couldn't drive to them because I had no coolant. After I put coolant in it, I figured it was fine. Then on the 18, I had to go into town and once again, the car overheated. The cap had not come off but it was still overheating. I contacted Ed Morse, again and was told management would contact me about it and they didnt. Since this is happening, I cant go to work which is problematic because I have bills just like anyone else. My car was running fine before this happened. Having this pump changed was basically preventative maintenance. They need to fix my car. I don't see this as being just a coincidence. I am desperate and not having a car is not an option because I live out in the country. I looked at reviews for the company and it seems fishy that they all have positive reviews. There is no way it's just me.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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