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Complaint Details
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Initial Complaint
04/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I bought a house a month and half ago. For the first couple of weeks we had plumbing issues We hired this company. They fixed it years ago. We called ask what they did to the plumbing. They got defensive. I wanted to know what the company did to the piping. We asked them to come and fix it. They said they had to get a permit to dig in the area. They said it took a month or more to get one.Business response
05/15/2024
We are sorry to hear that you are in need of some expensive repairs to your sewer line. Our service technicians found that your main sewer line is not just clogged, but a broken line that needs to be replaced, however, our company did not install your line, and are not responsible or at any fault for this issue. You may want to direct your concerns to your **** Estate agent or your inspector for any issues the property may have had before your purchase.
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Contact Information
122 W Commercial St Ste C
Lebanon, MO 65536-3144
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.