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ComplaintsforBlush Boot Camp
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/03/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I signed up for what was advertised as a 21 day free trial to Blush Boot Camp. After the 21 day trial ended, I was charged $99.99 for the 21 day trial. I was told that the trial was only free if I attended 10 sessions. I did not attend 10 sessions. Apparently, this stipulation was in the fine print of the agreement. It is quite deceptive to advertise a free trial and then charge for it because of a clause in the fine print of the agreement. This is false advertising since it is not a free trial. The false advertising is particularly blatant because their ******** ad (attached) says "no commitment". I did not realize that by signing up for the trial I was commiting to complete 10 sessions. I thought I was making no commitment, financial or otherwise.Initial Complaint
01/20/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
When I joined Blush Bootcamp, I was told I had to pay the membership fee and activation fee. It was disclosed to me that there is a yearly fee and that is due every July. I joined in August or September during their pre-opening event/special. When I paid my dues at the time of joining, I was charged the yearly fee....The gym did not open until January and the dues are scheduled to come out again in July---I am being charged a yearly fee that I should not have been charged inquired about this with other locations and have been told that I should not have been charged this fee, however the manager/owners refuse to refund me the money they did not have the right to charge me at the time of joining and/or was not disclosed to me to pay at the time of joining.Initial Complaint
08/25/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I started in April of 2021 and fulfilled my one year with contract with them. I started have a disc slip out in my back and my doctor told me not to do anymore exercise as that a Blush. In March of 2022 I told Blush in Lees Summit that I couldn’t continue and would like to cancel my membership. They advised me to send an email to [email protected] to cancel I did this three times without any responses. They are still charging me five months later. I will have no other choice than to get a hold of the attorney general as that is what I have been advised my many who have had the same issue. I would never recommend anyone to join Blush as they are stealing your money from you and have no communication with their clients.Initial Complaint
03/22/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I signed up with BLUSH Boot Camp in November 20 20. I have since decided not to use that Jim any longer and has asked for a copy of my signed contract they will not give it to me and I have asked multiple times for weeks on end and they don’t reply there’s no phone number to reach them by either it’s strictly email. I just wanna copy of my signed contract to see how I can get out of my membership and they will not supply it to me
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
8 total complaints in the last 3 years.
2 complaints closed in the last 12 months.