ComplaintsforAuto Empire LLC
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Complaint Details
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Initial Complaint
06/27/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Hello. My name is ***** ****. I would like some more information about what steps I can take to return a vehicle that I purchased from a dealership in liberty city Missouri by the name of Auto Empire LLC. They sold me the vehicle as-is. However they claimed it passed safety inspection and was road worthy. I did notice a small amount of rust on the frame at the time of purchase however I didn’t think anything of it at the time. This was on 6/8/24 Fast forward to 6/14/24 I put the vehicle on a lift to have it inspected and found that 60% of the frame was paper thin. It had been sprayed with some kind of rubberized coating liner. And that’s all that was holding the frame together. I took some tools and cleaned the coating off as best I could and found GIANT holes in the frame that render the vehicle u safe for road travel. I contacted the dealership about returning the vehicle to them due to the condition that was not disclosed. They told me no returns no refunds. Is there any steps I can take to return the truck and get my money back?
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.