Business ProfileforHighgrove at Big Bend

The model unit that was shown to me does not accurately represent the quality or contents of the unit I was assigned. I was told that the only difference between the standard unit and the upgraded united were new kitchen appliances and vinyl flooring. This was grossly misrepresented, as the outside and interior condition of my unit does not reflect the value of $900+ a month. This was a complete bait and switch. The new units are located near the leasing office, while the standard units are so conveniently located across Big Bend Road and tucked behind a residential neighborhood. The exterior of the apartment unit is dilapidated and unclean. The stairs are trashed and floors are visibly old and unmaintained. The floor and ceiling have started shedding a sawdust like substance. The paint on the mailboxes is chipped. The wood foundation has been weathered and does not look up to code or sturdy and safe. The door to the front closet will not shut completely. The doors to the washer and dryer hookups fall off the track. One of the shelves on the refrigerated door is missing, and was replaced with a piece of wood. This is absolutely ridiculous and ratchet. The coils on the stove are elevated and will not return to a flat position. This is a safety hazard and unable to be cooked on. The corner behind the bathroom door has a disgusting dark spot. The kick board under the bathroom sink is missing and has either rust or mold. The wood foundation of the balcony is so old that it has grown **** and become soft. The ********* is also not securely fixed to the building. It easily wobbles if slightly pushed against. In addition, several features were not in working condition when I first entered the unit. The sink stopper does not work. The toilet was leaking water from the septic tank. The light fixture in the washer and dryer hookup does not work.