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ComplaintsforBill's Truck Repair
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I paid for services on my truck. They put on several parts. The bill ended up being over $2000.00. I picked it up and within a mile or two the truck died. I called them and told them. They left me on the side of the road for a long time. They never got me towed. I left the truck there over night on the highway. They said they would pay for the tow once I got the truck there. I ended up taking the truck to another shop.Business response
03/22/2022
This customer needed a lot more work done to get the vehicle working correctly. He took the truck as is, when it wasn't running right. Called back later, several months, and was unhappy.Customer response
03/22/2022
Complaint: ********
I am rejecting this response because:First of all way would I pick up a truck that came in because of it running rough and when I picked it up paid you guys and full for a truck that was supposed to be fixed to get about 10min down the road for the same exact problem I bought there for than they had me waiting on a tow truck driver for 3hours to pick me up on the side of the road and they never should up there mad because they didn’t want pay for a tow after I have a paid receipt for a fixed truck not a receipt for a partially fixed truck they just made me spend unnecessary money Than after they finally made me spend another 350 bucks than the mechanic tell hey if I was you I’ll never would’ve bought that truck because that motor don’t last long asfter I spend 35k on the truck and another 2000 on repairs from them from cheaters diagnose
Now like he said a few months laters it’s doing the same thing and now there telling me they don’t want to look at my truck anymore because last time it was a problem because they never fixed my truck right
Sincerely,
******** ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.