Customer ReviewsforSTL Design and Build, LLC
25 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from William H
5 stars06/19/2024
We were looking to have a kitchen remodel, my wife did an inquiry through *****'s List. A rep from StL Design and Build contacted me and we set up a meeting at our home. We had not done anything like this before and not sure what we wanted or what was available. **** listened to us and put a design together. He sent us the designs to look over. It was no problem to make changes until the plan was as we wanted. We visited the facility to look at and pick out the items to go into the kitchen. **** met us there to help us find and put the items together. Everyone made the process so easy. The contractors who actually did the work were nice and professional. We are very happy with the final result. The company is in constant contact throughout the process and makes sure all is going well. Once the process begins we met the general contractor who worked with us until the project was done. **** was more like our advocate than the *** I recommend the company and would use them again. I say advocate because we had ****'s phone number and could call if any questions or issues. As an example a couple of boxes inadvertently were left in our garage, I called **** and someone came to pick them up right away. StL Design and Build will take care of you.Review from Daniel D
5 stars05/23/2024
Absolutely the best. The entire team from start to finish were outstanding. I gave and will continue to recommend them to my family and friendsSTL Design and Build, LLC Response
05/25/2024
So grateful for customer's like you. Thank you for the opportunity to serve you. We appreciate your business and your referrals.Review from Thomas J
5 stars04/03/2024
What a great company. Have done multiple projects for me. I highly recommend them. Windows, kitchen and deckSTL Design and Build, LLC Response
04/04/2024
Thanks for sharing ***. We adore having clients like you who hire us again and again! You are a treasured gem who is collaborative, easy to work for you have great taste! We welcome having the opportunity to work for you and with you again when youre ready to update your bathrooms!Review from Chris A
5 stars01/12/2024
STL Design and Build has been a pleasure to work with. From initial quote to install, the team has been very professional and very knowledgeable. Our project manager **** has helped us navigate permit issues and everything turned out great. We would highly recommend!STL Design and Build, LLC Response
01/16/2024
We treasure ****. He's amazing! So glad your project turned out great and that you highly recommend us! We welcome the opportunity to help you with any future projects. Thanks for sharing.Review from Mackenzie F
5 stars10/24/2023
Fantastic to work with. Ordering was easy. Installation was fast and very easy to schedule. Finished slider door looks great! Very happy with our new door!STL Design and Build, LLC Response
10/25/2023
We love hearing "fantastic", "great" and "happy" as it relates to us! Thank you for your business and for sharing your experience with others!Review from Peggy R
5 stars10/16/2023
We are so happy with our new windows and doors. Choose ****************** with confidence for all your home renovations. Excellent workmanship and customer service. They offer quality materials.STL Design and Build, LLC Response
01/16/2024
Thank you for sharing your experience with us! We appreciate your high recommendation and we appreciate your business!Review from Dianne L
5 stars07/10/2023
STL *********************************************** completed a beautiful composite deck for me, as well as replacing a porch rail, screen door, and lamp post. Everything is exceeding expectations.Their crews and staff were on time, communication was great, and they were very professional.Their Master Electrician was very helpful coming up with a solution when deck wouldn't pass inspection because electrical service drop was too close to the deck. He contacted ****** and worked with them to move the service drop, which not only solved the deck issie, but provided a solution to some landscaping/tree planting issues that were coming up on a different pfoject.Overall, very pleased with their work, and would use again & recommend.STL Design and Build, LLC Response
07/11/2023
We're so pleased that we exceeded your expectations. We started our electrical and plumbing division just for situations like this! So that we could help control the narrative of correcting concerns such as this! Also, they're available to us when we need them to be, and we're not bound by someone else's timeline. Thrilled that the solution also helped you with another project! Yay!Review from Bill C
4 stars06/22/2023
I contracted with STL Design and Build to upgrade our master bathroom. We were very pleased with the attention given to ** by ******************* in helping us make decisions on what we would like to do. He provided drawings and such so that we could get a vision of what we were going to do and we approved trusting him with his experience. It was over 10 months from the time we signed the contract but they were very upfront about that due to the amount of work they had on the books. We were notified when they planned to start the project and it did start on that day. The workers that were in and out of our home had lockbox access which made it convenient for us to not be home. Project went fairly smoothly but when the onyx was ready to be put up, there was a broken piece which had to be ordered and that took some time. We also received a broken tub and that also had to be reordered which took additional time bit neither one of those things were the fault of STL Design and Build. ****** was our lead and he was great at the construction and very nice to work and talk with about where he was each day. I will note that communication was a bit hard at times mainly because they use an app to communicate with but my email would not accept the updates from that app for some reason and there were many times I would not look at the app for days and not know what was going on. *** did utilize text a few times but would mostly respond to my texts on the app. For future clients, please understand that they do not include painting in the quote nor did it look like they planned on it since we have some rough spots on our walls that had to be fixed by the painter even after he had already done the work. ************ did help in getting the painting done while we were on vacation so that was good service even though it was an additional expense we were not expecting. We would use STL Design and Build again but would be clearer on some of the requirements.STL Design and Build, LLC Response
06/23/2023
Great feedback! Thank you so much for sharing so extensively. We're thrilled you had a solidly good experience with us AND would use us again!!!! That's what we aim for. We do what we do REALLY well... and painting isn't one of them. LOL... so we're honest about our strengths and stick to what we rock at. So kind for your shout outs regarding those who worked on your project. We'll make sure to share *********! We appreciate you and welcome the opportunity to serve you again on your next project.Review from Cal M
5 stars06/15/2023
We used STL Design and Build for a bathroom remodel. The work was very professionally done, and communication was very good. We are happy with the results and would use them again.STL Design and Build, LLC Response
06/16/2023
Certainly our goal to achieve always. Glad you love your new bathroom and our communicating! We love working with customers like yourself and welcome the opportunity to do so again anytime in the future.Review from Cheryl P
5 stars05/31/2023
This is a wonderful company! The employees that I interacted with were very knowledgeable, creative, hard workers, organized and took their time to explain details to me!STL Design and Build, LLC Response
06/01/2023
We love being "wonderful"!!! We also are grateful for hearing phrases like "extremely hard workers" and "knowledgeable" and "organized" in reference to US! Thank you for noticing! We're thrilled that you love your new deck!
Customer Review Rating
Average of 25 Customer Reviews
Contact Information
11088 Millpark Dr Ste 140
Maryland Heights, MO 63043-3541
Business hours
Today,8:00 AM - 7:00 PM
MMonday | 8:00 AM - 7:00 PM |
---|---|
TTuesday | 8:00 AM - 7:00 PM |
WWednesday | 8:00 AM - 7:00 PM |
ThThursday | 8:00 AM - 7:00 PM |
FFriday | 8:00 AM - 7:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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