ComplaintsforOzark Quality Roofing
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Complaint Details
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Initial Complaint
08/21/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid $17,000.00 to repair a leaking roof on a business at 710 S. hiway 47 in Union, Mo. It leaks worse than before the repair and the owner, ********* ***** ignores my calls to come look at and fix the problem as the job comes with a 2yr warranty. I drove to Mexico, Mo to find any info about him or his company. He is not registered with anything or anybody in that city. I think he is a spinoff of another roofer named Shoe Me Roofing(***** ***** in Linn, Mo) because they use the same mailing flyer. I have talked to Mr *****, who came out and did an inspection on the repaired roof and found out Mr ***** did not address the major leaking places before coating the roof. Mr ***** then tried to sell me another roof repair? Mr ***** also acknowledges to know Mr *****.Business response
09/08/2021
This is not my consumer, I do not know himCustomer response
09/09/2021
Complaint: ********
I am rejecting this response because:I'll provide a copy of the signed contract with my signature and a cancelled check for the payment of the roof repair for Arch City Supply of which I am co-owner.
Sincerely,
*** *********Customer response
09/10/2021
SEE ATTACHED
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.