Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

All Family Home Improvements has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAll Family Home Improvements

    Home Improvement

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    742 E Port au Prince Ln, Moscow Mills, MO 63362-1074
    BBB File Opened:
    3/27/2023

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I was looking for a contractor to redo the drywall in my garage (walls and ceiling), put installation in the walls, paint, and possibly put up trim.On 3/23/2023 ******************************* from All Family Home Improvements reach out to me to setup an appointment for a quote.His partner ******************************* showed up on 3/31/2023 and quoted me for $2,200 for the whole project. I put $1050 as a down payment. We then scheduled for their team to come out on 4/28/2023 and 4/29/2023.On 4/28/2023 I texted at 9:28 am, 9:50 am, and 11:11 am asking if everything was okay and if they were on their way. At about 11:15 am I got messaged back stating they were running behind and that'd they'd call me in a little bit. After they didn't call me back, I called & texted at 2:55 pm and again at 6:47 pm. Checking if they'd be okay with coming on 4/30/2023 instead of 4/29/2023 and checking if everything was alright. I didn't hear back so I texted on 4/29/2023 at 6:47 pm and again on 4/30/3023 at 9:14 am and 11:46 am. I then got a message back stating they don't work the weekends even though they previously agreed to those dates. ******** then said he'd come out on 5/11/2023 and 5/12/2023.On 5/11/2023 they texted at 12:08 pm that they were on their way. The started tearing down the drywall in the garage. Stayed for 2.5 hours and tore down a third of the drywall. They then said there was black mold and needed more money. They got an additional $1900 and said they'd be back for the entire week of 5/15/2023. They no called and no showed like before. Pictures of how they left my garage with trash all over On 5/22/2023 I said I'd like a refund because of the lack of communication and the no shows (it had totaled up to 8 days of work I took off (without PTO and losing $2048 from work payment).I was told on 6/5/2023 and again on 6/28/2023 that the check was sent. No check was ever received, and I'd like my $2,950 back.********'s cell - ********** and email - *********************************

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John S

    1 star

    04/01/2023

    We signed contract with owner of All Family Improvements LLC. on 12/29/22 to build new deck , and paid deposit $1500.00 same day, and they cashed the check on same day. They made several commitment by saying will get things done by certain date during contract execution, but never get anything done. Tried to follow up with them via email or text many times, but still no changes. We don't see any progress on the project in about 40 days since the date contract signed, have to terminate the contract on 2/11/23. We requested refund of deposit as per paragraph 8 in contract, they agreed to pay back, but never received any payment from them as of today. This company or responsible person can not be trusted.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.