ComplaintsforHelping Handz Handyman Services L.C.
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Complaint Details
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Initial Complaint
08/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired ********************* with Helping Handz Handyman Services LC to build a privacy fence. I paid him a deposit of $5350 for all the materials and half of the labor on March 12th, 2024. He told me when I paid the deposit that he would be there in 2 weeks to get started. When he didn't show up after those 2 weeks I called him and texted him and he kept putting me off then eventually quit responding and then my son-in law started trying to make contact. When my son-in-law made contact he told him he was going to start in about a week, he didn't show up so my son-in-law tried contacting him after a couple weeks of him not showing up and he wouldn't respond so then my daughter started reaching out to him. It was June before he ever showed up. The quality of work was terrible, boards were warped, uneven, leaning, and so many other issues so we made contact again to see about meeting about the quality of work and he came back and changed some things out. There were still problems, gate had to be lifted to open/close, boards warped, latches installed incorrectly and nails popping out. He came back and fixed items, I paid him the remaining balance on July 30th. The next week boards were popping off again, my daughter called him to ask him to come fix them, they came one day and said they had to get more stuff, the employee came back the next day and said he couldn't do anymore work because I owed him $350. The bid was for $7150 and I misunderstood him and thought he said $7500 and he said you can give me a tip and I stated no it'll be the $7150 and then he scratched out the $7150 and changed it to $7500 so when I paid the final bill I paid what the original amount was on the bid. I now have to hire someone else to come fix the fence and they have said it has to come completely down and be redone so now I am going to be out more money. I'm on a fixed income, a senior citizien and just want a good quality fence that I paid for.
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Contact Information
New Haven, MO 63068-1137
Business hours
Today,Closed
MMonday | 8:00 AM - 5:30 PM |
---|---|
TTuesday | 8:00 AM - 5:30 PM |
WWednesday | 8:00 AM - 5:30 PM |
ThThursday | 8:00 AM - 5:30 PM |
FFriday | 8:00 AM - 4:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.