ComplaintsforEric Hartley Lawn & Landscape
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Complaint Details
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Initial Complaint
06/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I was given this business name and contact number by my HOA and notified that they manage the common area of the neighborhood. We discovered in early May that this landscape crew damaged the entire cedar base trim of our fence that faces said common area. I have contacted this business twice and have provided my phone number and email requesting contact to take accountability for the damage and provide communication that they will not continue to damage it further. I am documenting this damage to protect our property and legal options as I do not trust this will not continue based on the lack of response.This business can give me the professional courtesy of a response to resolve this issue.Business response
07/12/2024
I have spoken to the consumer and this matter has been resolved.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.