Business ProfileforCharity Restoration

I hired Charity Restoration on 9/1/22 to replace my roof and install new fascia, soffits, and gutters. *****, the owner was very polite and friendly in the beginning. After work began, I contacted ***** with concerns regarding the professionalism and workmanship of the installation. I was assured everything was being installed correctly and "to code". *****'s main concern was getting paid; he requested final payment before the job was complete. ***** did send a worker to repair a small area of the guttering that was not installed properly (all they did was fill it with caulk). I reluctantly paid for the entire roof installation and over half of the fascia, soffit, gutter installation before the job was complete. ***** did nothing but "gaslight" me when confronted with my concerns/complaints. I was upset and in disbelief at his level of rudeness and unprofessionalism when speaking with him on the phone. Only after I paid another company to photograph the shoddy workmanship and threaten to take legal action did ***** agree to do repairs. On 11/18/22 he and his crew showed up to do the repairs and he insulted/upset me to the point I insisted he get off my property. I do not want him attempting to repair anything on my home. I paid ******************** to repair the roof (copy of payment and invoice attached) and I am still saving & looking for someone reputable to repair/replace parts of the fascia, soffits, and gutters. I want a refund from Charity Restoration for the amount I paid ****** to repair the roof around chimney, skylight, and cupola ($1750). I also want a refund for half of what I have paid Charity Restoration for the fascia, gutters, etc. ($3418) as I will need to have these repaired properly by another company. I feel this is more than fair after everything I have gone through since dealing with this company. I also want a lien release/waiver from Charity Restoration. I will attach copies of estimates/payments/cleared checks/photographs, etc.