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Find a Location

On Site Septic & Well Inspections has 1 locations, listed below.

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    Business ProfileforOn Site Septic & Well Inspections

    Septic Tank Contractors

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    Additional Info:
    Mail sent to the business on 11/22/2023 was returned by the U.S. Postal Service as No Receptacle.
    See all additional business information

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Nixa, MO 65714-0307
    BBB File Opened:
    11/22/2010
    Alternate Business Name
    • On Site Inspections

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/19/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I first contacted **** ****** about completing a septic inspection last week (May 10th) by phone. He was generally arrogant and was not listening to my concerns about prolific vegetation over the lateral field that my wife and I were considering for purchase. He insisted I didn't need to be there when they completed the septic tank and lateral field inspection. I insisted there would be no inspection completed without me being present. He insisted they only work Monday-Thursday and he was only available Monday to complete the inspection. So I reminded him again I would be out of town Monday but would be available Wednesday or Thursday. He insisted he could only perform the inspection on Monday when I was out of town. The next morning, **** emailed to my wife that he was scheduled to perform the inspection the following Monday morning. So I emailed **** ****** explaining as I had communicated verbally, texted and now followed by email, he would not be paid for any inspection completed in my absence and that we had not been hired to perform any inspection because he was only available to complete the inspection when we were not in town to meet him. Via email response he agreed and suggested he removed us from his schedule. This morning (May 19th 2022), **** ****** sends my wife an invoice for payment ($378.60) that suggests the septic inspection went well and was in "satisfactory" working order. This contradicts the septic inspectors report from Wednesdays inspection that explained the lateral fields must be replaced. The septic was backing up with just 75 gallons of water run through the system and the state requirement is at least 200 gallons to complete the test. With the amount of nearby vegetation and large trees, its possible the septic tank may also require replacement. I have no evidence **** ****** even showed up to perform an inspection after being told he would not be paid for any inspection in my absence. Its clear to me his business is a fraud and a scam.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Bryce K

    5 stars

    04/03/2023

    **** inspected the septic for a potential home purchase. He is friendly and knowledgeable and I trust his report.

    Local BBB

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