Customer ReviewsforArrowhead Solar

Don't use this company they can't even follow proper procedures for warranty on products they install. I have talked to the manufacturer of the components and all of the issues fall back on the incompetence of arrowhead not doing there job

Please don't buy Solar from this company. They put panels on my house and took them 15 mo to install. When instalation was completed my roof started leaking and they won't repair the damage. I have tried contacting them multiple time but still no answer. Please don't buy from this group save the headache.

Do not use Arrowhead Solar.It took over a year and 6 visits to finally get the panels installed correctly and approved by the inspector and electric company. I made numerous complaints that the panels were not generating the correct power that we were promised, but know one listened. Another year later, they said there was a software error that was not fixed. I am supposed to be generating 21 Kwh of electricity, I rarely generate 10. There are 57 panels on my roof, only half seem to be working. Now my roof was damaged in a storm, and they want $42,000 to take the panels down and put them up again after the roof is replaced. They missed two appointments to get them removed and I lost two vacation days waiting for them. Know one called me to tell me they weren't going make it the second time. It took 4 phone calls to finally get someone to call me back and let me know they weren't coming. When they finally showed up, the manager on site demanded more then the agreed upon price before he would even start the removal. He called the owner and 15 minutes later agreed to remove the panels once I gave him the check I already had written out. They are rude, they don't return phone calls, and they don't back the system they install.

Horrible customer service don't expect a call back from these people and please do your research about these solar panels it's a scam and the solar tax credit is a unfulfilled promise also, your warranty will be non-existent because they'll never call you back to fix your problem

We just had our solar put on the house. Winter was at its worst, so the kind girl called to reschedule and they came out on a very cold day. We warmed them up with hot chocolate and they kept on going. It looks great on our house. I recommend them highly!!

Company was very easy to deal with. Arrowhead helped fix the panels on my roof. I didnt get solar from them originally, they are good people with good understanding of solar

Our panels were put on our house and the look great!!. The women who scheduled our installation was very kind. The workers showed up on time and finished by the end of the day. We are very pleased with our decision to go solar.

Arrowhead helped my Solar get installed quickly. The state took there Time passing the inspections. ********* was my project manager. She did a really good job communicating with my wife and I.

We typically do not put out post like this but we do NOT recommend Arrowhead Solar Company. The solar panels were put up on the roof on October 19, 20 and 23. The new electric box finally went in on December 1 and our heating company had to come out and fix the wiring for the heater because the electrician for Arrowhead crossed the wires and is now saying that she did not cross no wires but Action Air from Collinsville can verify this was the case. Now we are still waiting on inspections so that the solar panels can be turned on. *** has been on the phone all week getting the run around and still no solar system working. I am so ready to blow a fuse on someone. I guarantee that no payments will be made for at least 90 days after the panels are on and working. This is getting ridiculous.

We signed up for solar installation last August, not hearing anything from the company for over 6 months as to when they might be out to do the install. Not a word. And then, the system has at least one panel that doesn't work, has never worked. Many phone calls/texts to a contact person who rarely responded to inquiries about the panel, as well as a non-functioning generator that was sold along with the solar system. Today we found out that the generator is not hooked up correctly (according to the gas company) and will not work if needed. Tired of the run around and Complete lack of communication.