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Find a Location

Tick Tock Clock Shoppe has 1 locations, listed below.

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    Business ProfileforTick Tock Clock Shoppe

    Clock Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2534 Technology Dr Ste C, O Fallon, MO 63368
    BBB File Opened:
    1/24/2022
    Years in Business:
    4
    Business Started:
    4/28/2020
    Business Incorporated:
    4/28/2020
    Type of Entity:
    Limited Liability Company (LLC)

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/24/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    We have an old cuckoo clock that was bought in Germany, that has been in our family for many years. On October 27, 2021, our daughter, ******** ******, dropped off the cuckoo clock at Tick Tock Clock Shoppe on **** * ********** *** ********* ** *****, for cleaning and repair. Approximate completion date would be 3-4 weeks after drop off date. After 3-4 weeks, no call from business on status of repair. Several times our family has called the Tick Tock Clock Shoppe. On the web, it states that they are only open on Mondays and Wednesdays from 12:30pm to 5:30pm. However, we have called both phone numbers and the voicemail of the first phone number (************) states that due to COVID-19, they are not available, but to leave a message as they will check voicemails when they can. The female voice also said that if we had any questions on a specific repair, then we should call **** at ************. We have left several voicemail messages over the last few months. When we called the second phone number (************), the voicemail from **** said to also leave a message, however, the voicemail was completely full and it would not allow us to leave a message. So there has been no communication from this company since October 2021. If they are not able to repair the clock, or due to COVID they don't want to continue business, then all we want is for them to return the clock back to us.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Anzslo A

    1 star

    07/22/2024

    Very rude and nasty behaving person answered the phone. Dishonest pricing related to service calls...I would not recommend this business.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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