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Find a Location

InDebted USA, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforInDebted USA, Inc.

    Collections Agencies
    BBB accredited business

    Additional business information

    Additional Info:

    InDebted USA, Inc. is committed to providing its services with integrity and professionalism. Please give InDebted USA, Inc.an opportunity to resolve any issues prior to filing a complaint. You can reach a member of our Compliance Team directly by calling the Consumer Relations Hotline at (888) 306-3160 or by email at [email protected] for immediate escalation and resolution.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/10/2010

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Call Center

    Business Details

    Location of This Business
    5301 Veterans Memorial Pkwy Lbby 204, Saint Peters, MO 63376-3797
    BBB File Opened:
    5/14/2010
    Years in Business:
    15
    Business Started:
    7/2/2009
    Business Started Locally:
    7/2/2009
    Business Incorporated:
    7/2/2009
    Accredited Since:
    9/10/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Delta Outsource Group Inc
    Business Management
    • Ms. Kirsty Cassidy, Compliance Manager
    Contact Information

    Principal

    • Ms. Kirsty Cassidy, Compliance Manager

    Customer Contact

    • Ms. Kirsty Cassidy, Compliance Manager

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/25/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    About 3 months ago, I was robbed and had my wallet stolen from me. My wallet contained my debit/credit cards, Drivers License, and Social Security card.Since then, I have had multiple fraudulent bank accounts and credit cards opened in my name. Its been a nightmare dealing and correcting these fraudulently opened accounts.I received an email today stating I owed a debt of $******** to InDebted USA. This balance is FRAUDULENT. I did not open any account.I have had my identity stolen and this bad actor has since opened several lines of credit in my name using my social security number. I have filed several police reports against this person, and have struggled tirelessly to clear my name of these fraudulent accounts.Once again, this account is NOT MINE, and was opened FRAUDULENTLY. If this matter is pursued further, Ill be filing a police report against this company and hiring a lawyer to pursue further options.Please close this account as it was opened fraudulently and I will not be held responsible for the balance. Thank you.-Account ******************** Originating date:Original Balance:USD ******** Interest:USD 0.00 Fees:USD 0.00 Paid Amount:N/A Total amount of the debt now:USD ******** Email: **********************
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Darline C

    1 star

    03/07/2024

    Beware, if you schedule a payment with Indepted Collection, the system that they have set up, will charged you the full amount of your ***** instead of letting you make small monthly payments. So if you don't have that money in your bank, you will have excessive overdraft. I know by experience. Plus if you dispute it, you will never get anything back, even if it's their fault. I wish I could give them 0 stars.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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