Business ProfileforIntex Group LLC

I hired Intex Group to replace my front H3333313132**32313136H porch of my house April 2023 , The porch is about 40 feet long by 7 feet deep with a bump out in the center about 10 feet wide . In that area the porch narrows to 4 feet wide with the entry door in the center of the bump out. About 2 and a half to three weeks after the porch was poured, the porch cracked in 2 places . One crack is off to the side and the other is right in front of the door . These cracks are shrinkage cracks that happen during the curing process . The one in front of the door is a blistering crack with several pieces starting to pop out. I called the owner, he said he would come by and look at them. He came by when I was not home. He said via text that he would come by and talk about how to fix the problem. After several text and calls to get him to meet me, he will not show up even when we set a day to meet. They tooled the joints only, no expansion strips or demo saw cuts where used. At first I was very happy with the H3333313132**32313136H porch and even referred him to several neighbors that all used him for various H3333313132**32313136H work. I was really hoping that he would fix our issues with the cracks. Especially the blistering crack right in front of our door. I&#**;m very unhappy with his lack of follow up on this issue.