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ComplaintsforCountryside Carpet & Interiors
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/27/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
my livingroom diningroom and kitchen floor wadvreplaced with luxury vinyl . flooring in dinjngroom is lifting snd breaking off. it started shortly after install. i have been calling company for the last 6 years ******** refuse to fix it. i am disabled and M afraid i sll fall .Business response
02/28/2024
See attachment for business responseBusiness response
02/28/2024
Please see attachment for business response.Customer response
03/08/2024
I called them 6 months after they installed it. I am not asking to replace the floor I am just asking them to fix it. The manager, *********************************, is no longer with the company and took all the paperwork with him.Business response
03/11/2024
Please see attachments for business response.
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Contact Information
1305 Tom Ginnever Ave
O Fallon, MO 63366-4400
Business hours
Today,8:00 AM - 4:30 PM
MMonday | 8:00 AM - 4:30 PM |
---|---|
TTuesday | 8:00 AM - 4:30 PM |
WWednesday | 8:00 AM - 4:30 PM |
ThThursday | 8:00 AM - 4:30 PM |
FFriday | 8:00 AM - 4:30 PM |
SaSaturday | By Appt. Only |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.