Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

40K Cycles has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business Profilefor40K Cycles

    Sporting Goods Retail

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    4623 Highway K, O Fallon, MO 63368
    BBB File Opened:
    3/14/2017
    Alternate Business Name
    • Swim Bike Run O'fallon
    Business Management
    • Mike Barro, Owner
    Contact Information

    Principal

    • Mike Barro, Owner

    Customer Contact

    • Mike Barro, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a brand new road bike for myself as a Christmas present. Because it was purchased at a box store, I wanted to take it to a bike shop to have it fitted and tuned up to make sure it had been assembled correctly, before riding it. I was notified that my bike was ready on 1/25 however due to work commitments and travel, I was unable to pick it up for about 6 weeks. When I went in to get my bike they no longer had it and I discovered that they had given my bike away. The owner and I discussed options and he said that his daughter was trying to sell her bike and that it was worth $1500 so would be an upgrade from what I had. I rode the bike and discussed my concerns as it was used and mine had been brand new, one of them being the tires. I was assured that the tires were good and any issues they would be happy to help me with as I adjusted. I decided that this seemed like the simplest solution so moved forward. On only my second ride, one of the tires blew. I took it in to get repaired and they instantly gave me attitude and acted like I was the one causing the issues. After 4 blown tires in 4 months and this shop calling me a liar and being so rude and acting like they did me a favor, I took the bike to another shop. The tires had to be replaced as they were shot. I tried to get this shop to pay but they would not since I went somewhere else. I told them they can't be surprised I didn't trust them. I also received a valuation of only $175 which is far less than the $1500 they claimed. After they continued to fight me we brought the bike back in to them and said they could have it back and we wanted reimbursed for the bike they lost. They gave us only $300 which was less than I paid for my new bike that they lost and doesn't include any of the repairs I had to make on it. They continue to act as if I am at fault and now I have no bike at all.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.